Quoting the British Institute of Facility Management, Facilities Management is defined as: “the integration of multi-disciplinary activities within the built environment and the management of their impact upon people and the workplace.”

Recognising that we could not possibly provide all the solutions to our clients’ facility management needs, our emphasis when it comes to Facility Management is to insist that we work only with the best service partners in the industry.

We select our panel of service partners based on a comparison of their performance against our quality benchmarks. Our panel of service partners are assessed amongst others on the number of service call backs and each corresponding call back’s response time.

Our service partners are assessed fairly and their performances are tracked and reviewed periodically by PFS ’s internal auditors, to ensure that good service levels are maintained at all times.

Services At A Glance
	Advise on Maintenance Works		Trust Fund Management
	Supervision of Repair & Maintenance Works		Time Deposit Administration
	Energy Management Consultancy

PFS’s Web Portal service provides exclusive real time information for our clients. PFS provides Web Portal services for our clients, which can be personalised to suit each individual client. The web portals hosts real time information such as schedule for fire alarm testing, and other information such as estate’s house rules or facilities booking guidelines. Facilities booking can also be transacted online, taking away the hassle of calling to enquire on availabilities and reservation. Our facility booking module also reduces the amount of resources taken up to administer the booking of facilities, making the process more efficient for our clients.
Screen shots of Web Portal for our residential property client